Effective Monday, 19th June 2017 we will be setting our booking horizon at 14 days (rolling.) This means our booking system (CMS) will look for spare capacity for a maximum of 14 days between booking creation date and first available capacity. If all spare capacity is fully booked for 14 days we will not accept any more bookings to that particular destination(s). You will receive a booking rejection explaining that we are currently fully booked for the next 14 days.
Please note this does not affect allocation holders; they will still be able to book into their allocations beyond the 14 days.
The reason we have made this change is to improve our service offering and improve control of the management of our capacities. Setting this rolling 14 day booking horizon means we will have more flexibility to manage our spare capacity and thus avoid excessive backlogs, whilst protecting regular customer allocations.
Please do not hesitate to contact us if you require further information.
Air Capacity Sales