• Air Capacity Sales Europe - Service Update

    Temporary Ban on all VIVO Electronic Devices

    On the 11th April 2021, an Hong Kong Air Cargo pallet loaded with smartphones caught fire at Hong Kong International Airport. Following this incident, with immediate effect, DHL Express will not accept or carry VIVO electronic devices anywhere in the Network until further notice.

    Please communicate this temporary ban information to your customers as appropriate, and do not accept any booking requests which may contain such items.

    If you require any further information, then please do not hesitate to contact us.

    Kind Regards,

    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Air Capacity Sales Europe - Service Update

    Due to operational constraints, destination ORD is closed for ACS shipments until further notice.

    If you require any further information then please do not hesitate to contact us.

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Air Capacity Sales Europe - Service Update

    Between the 14th April – 23rd April 2021 inclusive, the runway at BTS airport will be closed for works. All shipments for final destination BTS and Vienna (VIE) will be trucked from Leipzig (LEJ).

    If you require any further information then please do not hesitate to contact us.

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Air Capacity Sales Europe - Service Update

    This is a polite reminder that our handling facility in ABZ is not customs bonded and therefore any T1 shipments need to be cleared in EMA before they can be flown onwards to ABZ.

    If you require any further information then please do not hesitate to contact us.

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Air Capacity Sales Europe - Service Update

    At DHL Aviation, regulatory compliance is key to our company’s continued success, as it enables us to protect our customers, our employees and our business. In fact, our strict adherence to regulatory guidance is essential to our ability to deliver the unparalleled international service and dependability you expect from DHL.

    Therefore, due to recent regulatory changes in the USA regarding the transportation of E-Cigarettes, DHL will no longer accept Vaping Products for import or export through its U.S. network as of the 26th March, 2021. This prohibition includes all vape devices, products and accessories.

    For more information related to this new policy, you can click here click here (p. 2669) to review the “Preventing Online Sales of E-Cigarettes to Children Act” outlined in the Consolidated Appropriations Act, 2021.

    If you require any further information then please do not hesitate to contact us.

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com