• Electronic Paperwork Messaging

    Electronic Paperwork Messaging

    Effective 1st April 2020, DHL Aviation requires you as our customer to submit electronic paperwork information prior to tendering your shipments. This data must be provided electronically in IATA formatted FWB & FHL messages.

    If you are already using a messaging provider or a Cargo Community System (CCS), then we ask you to:
    1. Double check with your provider that their FWB/FHL with DHL Aviation are being sent to Descartes.
    2. And if the message application requires:
    • a DHL Aviation PIMA address, then please use: TDVAIR08DHV
    • a DHL Aviation SITA address, then please use: GLNZZCR
    3. Kindly contact servicedesk@descartes.com to set this up prior to sending messages.

    Should you experience difficulties in any of the above options which have not been resolved by contacting your messaging provider, then please contact us at ACS.Data.Quality@dhl.com with a detailed description of the issue.

    In the event that you do not have the ability to send messages, then DHL Aviation enables Forwarders – at no cost – to use the Descartes WebDoc application, where an FWB/FHL can be created and sent to DHL Aviation. Please contact ACS.Data.Quality@dhl.com with an e-mail titled “WebDocs Access Request” and our Data Quality team will then guide you through the process.

    We would like to take this opportunity to remind you that:
    • Goods Description on both MAWB and HAWB must be specific and non-generic. Failing to do so can cause delays to your shipment.

    • The physical MAWB remains mandatory at shipment tender.

    Receiving accurate and complete paperwork information electronically upfront of shipment tender enables us to provide our customers with an improved service in terms of:
    • Time gained at physical acceptance of shipments.
    • Shorter transit times thanks to the reduction of exception handling related to:
    o Data accuracy and completeness.
    o Aligned manifest and customs data.
    o Shipment screening completed prior to shipment tender.

    If you require further clarification then please do not hesitate to contact us.

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Update To Our CMS Booking System – Direct Or Consolidation MAWB?

    With effect from Thursday 6th February 2020, an updated version of the DHL Aviation CMS booking system has been released.

    They key change to the current version is that the User is now required to indicate if the Booking Request is:
    • a Direct Shipment or
    • a Consolidated Shipment.

    The booking screen now shows two additional tick boxes, labelled "Direct MAWB" and "Consolidation". As a User you will be required to select the relevant one.

    Kindly note that if at any point the shipment type changes from Direct to Consolidation or vice versa, please ensure you update the booking accordingly. This will NOT trigger a cancellation of the booking.

    If you should have any issues or require further clarification then please document and detail the issue or question in an email and send to ACS.Data.Quality@dhl.com.

    Kind Regards,
    Air Capacity Sales Europe

  • UPDATE - China Customs Data Requirements

    With effect from Friday, 15th November 2019, The GACC (General Administration of Customs for P.R. China) has issued a decree (No.144) highlighting changes to the data requirements for import shipments to China.

    Import shipments to China no longer require the following data elements:
    • Shipper enterprise code (VAT or company registration code)
    • Consignee enterprise code (USC Code)
    • Consignee specific contact name
    • Consignee specific contact number

    Import shipments to China still require the following mandatory data elements on all MAWB & HAWB (FWB/FHL) records:
    • Shipper and Consignee telephone number
    • Specific and non-generic goods description

    If you require further clarification then please do not hesitate to contact us.

    Kind Regards,
    Air Capacity Sales Europe

  • Denied Party Screening

    DHL Aviation is committed to respecting national and other legislative authorities. DHL Aviation Denied Party screens shipments on our Network.

    DHL Aviation Compliance Vision

     

    DHL Aviation aspires to be the recognized leader and partner of choice for Customers and Regulators in terms of Trade Facilitation, Compliance and Security, whilst delivering great service quality.

     

    Our Objectives

     

    DHL Aviation aspires to be the recognized leader and partner of choice for Customers and Regulators in terms of Trade Facilitation, Compliance and Security, whilst delivering great service quality.

     

    What is a Denied Party?

     

    A denied party is any person or organization that has been designated by applicable international legal bodies or by an applicable national government restricting such person or organization from importing or exporting transactions, or has been sanctioned by a government for illegal acts such as involvement in terrorism, narcotics trafficking, money laundering, or weapons proliferation, etc.

     

    Shipment Screening

     

    ACS Shipments have two records that will be screened against Denied Party lists: the Shipper record and the Consignee record. Each record, as per IATA standards, needs to contain full name and address.  Both the MAWB & HAWB Shippers and Consignees will be systematically screened against relevant Denied Party lists.

     

    Denied Party Lists

     

    A register of denied parties issued and provided by international legal bodies or by an applicable national government, against which shipment information is screened.  Both the MAWB & HAWB Shippers and Consignees will be systematically screened against relevant Denied Party lists.

     

     

  • Shipments Destined to Shanghai (PVG) Notification

    With effect from Monday, 8th July 2019, DHL Aviation will block all shipments for which we have not received in CCN complete and accurate FWB & FHL messages as defined by China Customs Manifest Regulation. Shipments will be unblocked as soon as the shipment information in CCN has been validated.

    The situation prompting this swift action is recurring PVG inbound manifesting errors. The most common errors are incorrect / incomplete 6 extra data fields, addresses, AWB data updates, and finally mismatches between MAWB & HAWBs.

    To avoid delay to your shipments, it is imperative that information is submitted in an accurate and complete manner in CCN, 24hrs before tendering your shipments to us.

    To monitor (and unblock) your shipments, please log into the free CCN platform and complete all the required shipment information. Please see attachment for details on how to register with CCN and how in the CCN platform to:

    CCN platform functionalities - When is this useful?
    Create FWB/FHL in platform - To be used when the Forwarder does not have capability of sending electronic messages at all. The GSA can push this activity to the Forwarder.
    Edit (Complete FWB/FHL) - To be used when the Forwarder has capability of sending electronic messages but possibly not the 6 extra data fields requested by China Customs. The GSA can push this activity to the Forwarder.
    Monitor PPWK compliance for PVG destinations - You will need to validate that PPWK is complete and accurate. If not, take action asap. The GSA can push this activity to the Forwarder.

    Kindly note that during a transition period of two weeks, our Data Quality team will be monitoring compliance.

    As of the 21st July 2019, you will need to ensure that FWB/FHL data is in the CCN platform and complete for the shipment to be unblocked. Note that you will be charged storage fees in Leipzig accordingly, as well as any data entry needs by Leipzig Data Entry team and any fines relative to manifesting your shipment. Therefore, we urge you to take immediate action.

    Remarks:
    i. SITA address is SINCVXH
    ii. The GSA has the possibility to extend obligation to complete data entry manually in CCN to the Forwarder. (If the GSA chooses to do so, the GSA may forward them the attached CCN Platform Guide.)
    iii. More details on the 6 extra data fields required by China Customs in addition to standard IATA FWB/FHL message can be found in the second attachment.

    Kind Regards

    Air Capacity Sales
    EUROPE