Customs authorities around the world require that goods descriptions be precise. The level of detail provided must allow Customs to pre-screen the cargo and conduct an adequate risk analysis. Therefore broad and general descriptions such as “computer”, “equipment”, “food”, “textiles”, “goods” etc are not allowed and will result in Customs process failures.

Guidelines on what constitutes an acceptable and unacceptable description can be found on our website.  A compliant description is a detailed and accurate goods description enabling Customs to successfully identify the goods.

For Direct MAWBs, the compliant goods description must appear on the physical MAWB and the FWB.

For Consolidated shipments, the goods description of the MAWB should indicate Consolidation. The compliant goods descriptions for each HAWB must be included in the FHL message description field.

At DHL Aviation we recognise the importance of compliant goods descriptions in the efficient handling of your cargo.  To further support you in this area, we are planning some upgrades in the near future:

• We are working to improve our descriptions input fields in CMS and an updated CMS version will be released in the coming months, to reflect this.

• We are also working on providing full message capability for IATA standard FWB/FHL messaging, details of which will be provided in the coming weeks.

It is important to note that updating the goods description after the initial booking request or confirmation will not result in a re-booking. Your original booking confirmation will not be changed due to a goods description update.

We request your full support in this important matter and look forward to a much improved data quality environment, delivering improved service quality as a result.   

If you require any further information then please do not hesitate to contact us. As always we appreciate any feedback you provide.

Regards,
Air Capacity Sales
EUROPE

For Bookings: acsbook.euap@dhl.com
Website: https://aviationcargo.dhl.com

We are pleased to announce the following updates to our Daily Capacity Flash Report:

• We will no longer show the lanes where capacity is already fully booked.
• Flights on the same trade lane will be shown together, e.g. BRU-CVG, EMA-CVG.
• Only the days available in the current booking window will be shown, not beyond.
• The previous data error is now corrected so the available capacity data shown at the time of publication is accurate.
• It will now be published at the new times of: 11:30, 13:30 & 15:30 (CET)

If you require any further information then please do not hesitate to contact us. As always we appreciate any feedback you provide.

Regards,
Air Capacity Sales
EUROPE

For Bookings: acsbook.euap@dhl.com
Website: https://aviationcargo.dhl.com

As advised on our newsletter dated 29^th May 2018 with effect from 1st June 2018, China Customs has put forward new data requirements for FWB/FHL transmissions. We have since been contacting you to provide any shortfalls in data. To a large extent we have seen a positive response and the required data elements are being provided, albeit after flight arrival.

We need your continued support to pro-actively ensure these data elements are being provided and physically printed on the MAWBs & HAWBs. Our current daily follow-up process to contact you for all missing data is not sustainable. We need your support to ensure the data is provided by our customers.

Fortunately, the authorities seem to be facilitating a ‘transition period’ in the application of the new requirements, and for the time being, the cargo continues to move. However, we do not know for how long this situation will last and thus we need to ensure that all data elements continue to be provided for both MAWB & HAWB.

As of next week (12th June 2018,) we will change our daily verification process as follows:

• Our team will physically check all MAWBs for the required data elements. Any missing data will be requested to you.
• Our customers need to ensure the HAWB/FHL data is correct and complete. Our central team will not check this.

Meanwhile, our customers need to prepare for the inclusion of the FWB/FHL data in the OCI line of the respective message. This is a structured data format. The following information must be included in the OCI line of the FWB/FHL, and physically printed on the hard copy MAWB/HAWB:

1. Consignee Code (Chinese Company registration code “USC”)
2. Consignee telephone number, fax or email address
3. Consignee contact name (individual)
4. Consignee contact telephone number, fax or email address
5. Shippers company registration number or VAT number
6. Shippers telephone number, fax or email address

We depend on the continued support of all parties. Failure to comply with these requirements will ultimately result in delayed shipments, plus the potential of extra costs.

Please ensure all your Sales & Ops personnel are up to date on these requirements. Additional updates will be issued as and when we receive further clarity on the situation. In the meantime, please do not hesitate to contact us if you require further information.

Regards,
Air Capacity Sales
EUROPE

With effect from 1st June 2018, China Customs has put forward new data requirements for FWB/FHL transmissions.

The following information must be included in the OCI line of the FWB/FHL:

1. The (local) registration code of the overseas shipper for both MAWB and HAWB;
2. The unified code of social credit of the Chinese consignee for both MAWB and HAWB;
3. Detailed descriptions of cargo commodity.

In order to help us comply with the new regulation, we request you to ensure the following:

1. The registration code (overseas shipper) and the unified code of social credit (Chinese consignee) are both included on the MAWB;
2. The registration code (overseas shipper) and the unified code of social credit (Chinese consignee) are being printed on the HAWB;
3. The details of cargo commodity, such as the primary material of the cargo and implication of the commodity’s purpose, are being provided.

Freight arriving without the required data could be held until the shipper re-submits the data.

Thank you in advance for your support and please do not hesitate to contact us if you require further information.

Regards,
Air Capacity Sales
EUROPE