• Updated General Conditions of Carriage

    We have updated our General Conditions of Carriage, please find the latest version here.

  • Controlled Military Items - PROHIBITED

    With immediate effect the transport of controlled military items is PROHIBITED. Controlled military items includes items subject the International Trade in Arms Regulations (ITAR) and 600 Series items (export and re-export) and military items subject to national export controls.

    The standard definition of military items is ‘items designed or modified for military use’ and therefore includes weapons systems; military aircraft and vehicles; but also spare parts and components. It is the responsibility of the shipper to determine whether the shipment contains controlled military items.

    We will continue to ship non-controlled items to or from military or defence-related entities. Mail is therefore not prohibited.

    If you require any further information then please do not hesitate to contact us. As always we appreciate any feedback you provide.

  • ACS EUROPE CUSTOMER NEWSLETTER

    Full Compliance Required on FWB/FHL Data to Bangkok (BKK), Hong Kong (HKG), Seoul Incheon (ICN) & Narita (NRT)

    We are facing compliance challenges with customs for any shipments in transit through Russia when the FWB/FHL data is missing. Therefore to ensure continuity of service and following the least complex approach, we require with immediate effect our GSAs to become part of the process to ensure compliance.

    All shipments with final destination BKK/NRT/ICN/HKG must have 100% compliant FWB/FHL in Descartes. We require our GSAs to:

    • Ensure via the Descartes platform that all their customer’s MAWBs are compliant (FWB/FHL data inserted) when they leave origin.
    • Check in the Descartes platform if FWB/FHL for their respective MAWBs are available. If not ensure data is completed directly in Descartes platform when the shipment leaves origin.

    We appreciate your support in this important & urgent matter. Non-compliance will put our services in jeopardy.

    Commodity Code: MM for Mail / Postal Shipments

    Effective immediately we require all Mail or Postal shipments to be booked with commodity code MM in our CMS booking tool.

    REMINDER: Frankfurt (FRA) Airport - New Import Handling Agent

    Effective 10th October 2020 we will be outsourcing our import handling at Frankfurt (FRA) Airport. Georgi Handling GmbH will take over our import handling and as of this date all inbound shipments to FRA will need to be collected from:

    Georgi Handling GmbH & Co.KG
    Frachtnahme A
    Cargo City South, Bldg. 558
    60549 Frankfurt Airport 

    Contact by e-mail: operations@georgi-handling.com
    Contact by phone: +49 (0) 151 5211 30 27

    Due to the amount of volume we have inbound to FRA it is likely the ACS volumes will be trucked directly from LEJ Hub to Georgi FRA, on multiple trucks throughout the day.

    If you require further clarification then please do not hesitate to contact us.

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Frankfurt (FRA) Airport - New Import Handling Agent

    Effective 11th October 2020 we will be outsourcing our import handling at Frankfurt (FRA) Airport. Georgi Handling GmbH will take over our import handling from the 11th October 2020. From this date all inbound shipments to FRA will need to be collected from: 

    Georgi Handling GmbH & Co.KG

    Frachtnahme A

    Cargo City South, Bldg. 558

    60549 Frankfurt Airport 

    Contact by e-mail: operations@georji-handling.com

    Contact by phone: +49 (0) 151 5211 30 27 

    Due to the amount of volume we have inbound to FRA it is likely the ACS volumes will be trucked directly from LEJ Hub to Georgi FRA, on multiple trucks throughout the day.  

    If you require further clarification then please do not hesitate to contact us.

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Kandahar (KDH) Permanent Closure

    Please be advised of the permanent closure of Kandahar (KDH) as a DHL Aviation destination effective 28th September 2020. The last flight to arrive into KDH airbase will be on the 27th September 2020, and after this date KDH will no longer be an open destination for ACS. 

    In the meantime we have closed any further sales to KDH so that we can focus on getting any shipments, currently in transit or booked to arrive before this closure date, to KDH on time. 

    If you require further clarification then please do not hesitate to contact us.

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com