• Air Capacity Sales Europe - Service Update

    At DHL Aviation, regulatory compliance is key to our company’s continued success, as it enables us to protect our customers, our employees and our business. In fact, our strict adherence to regulatory guidance is essential to our ability to deliver the unparalleled international service and dependability you expect from DHL.

    Therefore, due to recent regulatory changes in the USA regarding the transportation of E-Cigarettes, DHL will no longer accept Vaping Products for import or export through its U.S. network as of the 26th March, 2021. This prohibition includes all vape devices, products and accessories.

    For more information related to this new policy, you can click here click here (p. 2669) to review the “Preventing Online Sales of E-Cigarettes to Children Act” outlined in the Consolidated Appropriations Act, 2021.

    If you require any further information then please do not hesitate to contact us.

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Military Boilerplate Disclaimer

    By submitting a booking request and when tendering a shipment for transport by DHL Aviation, the tendering agent confirms: 

    1. The shipment does not contain controlled military items. Controlled military items includes items subject to the International Trade in Arms Regulations (ITAR), 600 Series items (export and re-export) or military items subject to national export controls. It is the legal responsibility of the shipper to determine whether the shipment contains controlled military items.
    2. All classes of Restricted or Dangerous Goods have been declared to, and approved for transport, by DHL Aviation.
  • ACS EUROPE CUSTOMER NEWSLETTER - Suspension of A88 / A99 Lithium Batteries

    We would like to advise you of the immediate suspension of A88 / A99 Lithium Batteries on the DHL Aviation network due to regulatory issues.

    We will keep you informed of any changes.

    If you require any further information then please do not hesitate to contact us.

    Regards,
    Air Capacity Sales
    EUROPE

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Updated General Conditions of Carriage

    We have updated our General Conditions of Carriage, please find the latest version here.

  • Controlled Military Items - PROHIBITED

    With immediate effect the transport of controlled military items is PROHIBITED. Controlled military items includes items subject the International Trade in Arms Regulations (ITAR) and 600 Series items (export and re-export) and military items subject to national export controls.

    The standard definition of military items is ‘items designed or modified for military use’ and therefore includes weapons systems; military aircraft and vehicles; but also spare parts and components. It is the responsibility of the shipper to determine whether the shipment contains controlled military items.

    We will continue to ship non-controlled items to or from military or defence-related entities. Mail is therefore not prohibited.

    If you require any further information then please do not hesitate to contact us. As always we appreciate any feedback you provide.