• Air Capacity Sales Europe - Service Update

    Airfreight Surcharge

    Dear Customers / Business Partners

    Due to the current context resulting in a significant impact on our costs, effective March 14th 2022, DHL Aviation Commercial will implement an Airfreight Surcharge of €0.20 EUR/kg. 

    This surcharge will be applicable on all our Intercontinental routes and will be applied to chargeable weight of all rate types (published, contract, Ad Hoc).

    The surcharge could be revised in the future to reflect the volatility of external costs beyond our control and will remain in place until DHL Aviation Commercial is able to return to its normal operating pattern. 

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Air Capacity Sales Europe - Service Update

    Paris, CDG Hub Back Open for Radioactive Imports
     

    Dear Customers / Business Partners

    After a temporary closure we are pleased to announce that our CDG Hub is now back open
    for inbound Radioactive shipments (RRY).

    Please note the following conditions:

    • Consignees/Agents must be present and ready to collect their shipments at the time of flight arrival in CDG, as due to ASN regulations the aim is not to store any RRY shipments in our CDG facility.
    • During the time the RRY shipments are being processed through our CDG Hub, the customer/agent should collect their NOTOD from the Guardhouse and allow our Dangerous Goods team to perform a physical check of their vehicle.

     

    We thank you for your patience during the time of closure and if you have any queries then
    please do not hesitate to contact us.  

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Air Capacity Sales Europe - Service Update

    NETWORK ALERT
     

    Dear Customers / Business Partners

    Due to the current airspace restrictions and the complexity of our global air network we have to suspend all sales to the Middle East and Asia Pacific with immediate effect.
    Our Capacity Management team is working hard to rebook all shipments we currently have on hand in our network, whilst our Network Planning team is putting all efforts into re-planning and re-scheduling our flights to these regions.

    Please bear with us and we will keep you informed of when sales can resume. We thank you in advance for your understanding and patience during this time of uncertainty.
     

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Air Capacity Sales Europe - Service Update

    UPDATE: Paris, France (CDG) Back Open for Import Cargo
     

    Dear Customers / Business Partners

    We are pleased to announce that our import cargo handling services at Paris CDG airport have resumed effective immediately.
    We appreciate your patience and understanding during this time. If you require further clarification then please do not hesitate to contact us.
     

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com

  • Air Capacity Sales Europe - Service Update

    Temporary Suspension of Live Animals to Casablanca (CMN)
     

    Dear Customers / Business Partners

    Unfortunately due to operational constraints we are temporarily suspending the acceptance of Live Animal (AVI) shipments to Casablanca (CMN) on our CDG to CMN sector. This is until further notice but we will be monitoring the situation carefully and will update you when the situation changes.

    We appreciate your patience and understanding during this time. If you require further clarification then please do not hesitate to contact us.
     

    Kind Regards,
    Air Capacity Sales Europe

    For Bookings: acsbook.euap@dhl.com
    Website: https://aviationcargo.dhl.com